+1 (508) 304-4232info@mazzolatechcomp.com
665 2ND ST UNIT 7, FAIRPORT HARBOR, OH 44077

Privacy & Confidentiality Policy

Effective Date: January 2025

MAZZOLA TECH, LLC - 665 2ND ST UNIT 7, FAIRPORT HARBOR, OH 44077

Table of Contents

1. Information Collection

MAZZOLA TECH, LLC is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business address, and job title
  • Business Information: Company name, industry, size, and technology requirements
  • Technical Information: IP address, browser type, device information, and usage data
  • Communication Data: Records of correspondence, support tickets, and service requests
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

2. How We Use Your Data

We use the collected information for the following purposes:

  • Providing and maintaining our technology products and services
  • Processing orders, transactions, and service requests
  • Communicating with you about your account, services, and updates
  • Improving our products, services, and customer experience
  • Sending marketing communications (with your consent)
  • Complying with legal obligations and protecting our rights
  • Detecting and preventing fraud or security breaches

3. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

  • Encryption of data in transit and at rest using SSL/TLS protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and confidentiality
  • Secure data centers with physical and digital safeguards
  • Regular backups and disaster recovery procedures

Important Notice: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, cloud hosting providers)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our customers

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider
  • Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

6. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company:MAZZOLA TECH, LLC

Address:665 2ND ST UNIT 7, FAIRPORT HARBOR, OH 44077

Email:info@mazzolatech.it.com

Phone:+1 (508) 304-4232

Hours:Monday - Friday, 9:00 AM - 5:00 PM EST